About Us

Who are Wooldridges?

You get your bank statement and there's a transaction for Wooldridges?

Who on earth are Wooldridges, you ask?

Chances are, you probably have kids and it's their schoolbooks you're paying for. We get loads of people calling up and asking what we actually sell, as many people are under the impression we only sell resources to schools.

Well, the truth is, anyone can shop with us. We are open all year round to the public and sell educational supplies. That's right – school books, teaching resources, stationery, art supplies, posters, stickers, software, games, picture books, novels – if it's anything to do with kids and learning, chances are, we stock it.

The story so far…

Wooldridges A&M made its origins back in the early 1970s as a bookshop in Fremantle, Western Australia. It was purchased by Doug Wooldridge and the entire team consisted of one rep, one shop assistant, one accounts lady, one person to do all of the ordering and take phone calls as well as a couple of people to send out the goods.

Just a tiny little bit smaller than it is today..

A few years later and the Fremantle bookshop made its home in O'Malley Street, Osborne Park. Business continued to grow and in 1982 Wooldridges was bought by its current owners, Norm & Shirley Majors.

The following year, Wooldridges made its home at the Good Sammy building on Scarborough Beach Road Osborne Park - the ground where it stands to this day. Managed by the Majors family, Wooldridges grew to encompass both primary and secondary school supplies and resources.

In 2003, Wooldridges merged with A&M Bookshop to make it the leading primary and secondary educational supplier in Australia. We now have six shops across Perth and the South-West, deal with customers on a local, interstate and international level and have a staff base of over 70 people!

At the end of the day though, we're still just a family-owned company. We're unconditionally committed to all of our customers and this was rewarded in 1995 when we were accredited as being a 'Quality Assured Company'.

So what's the big deal?

Over the course of the year, we drift along merrily supplying resources to schools and educational goods to parents. We have six showrooms with all our stock on display and everybody and anybody is more than welcome to come in, have a cuppa and browse the store. If you come to our Osborne Park showroom, you might also catch a canine or two sniffing around the shelves..

At Wooldridges, we like to think of ourselves as more than just a shop that sells books. One of our biggest commitments is to encourage the development of education. This is evident in the Professional Development seminars that we support throughout the year and the long-standing affiliations we have with various educational organisations. We also contribute to various community & school fundraising groups via organised sponsorship agreements.

Being the devoted company that we are, at Wooldridges we pride ourselves on being on the forefront of new products and developments in the Education sector. You are more than welcome to give one of the ladies at the Call Centre a ring if you are looking for something in particular, or have heard about something new. Or if you'd prefer, drop us a line via email. We'll make sure to do our very best when it comes to finding what you need.

Teachers can also contact us for goods to view on approval. This is a great idea where we can bring out (or post if you're out in the country!) some resources for you to have a look at for a couple of weeks, and if you decide you want to keep them, we'll just send you the invoice. If you decide they're not quite what you're after – no worries. As long as you return them within the specified time frame, there's no obligation or cost involved. This is only available to our school account customers though, so make sure you have your school order number at the ready. (Please note that only stock lines can be taken out on Approval – random titles that we don't tend to have on the shelf can't be returned to the supplier if you don't want them…and we'll run out of shelf space if WE have to keep everything that gets returned!)

And now the scary part…

If you have ever caught us in the midst of Back-to-School time, we're sure you can appreciate what a busy time it is. Actually, that's a pretty big understatement right there. In January, we have half of Perth trying to cram into one of our six stores over the space of two weeks. Not a pretty sight or experience, given that it's in the middle of a hot, sweltering summer.

When we put out booklists at the end of the school year, we try to encourage everyone to put their list in through the school before the cut off date. This allows us to collate all the information and order in the correct amount of products. They then get packed up according to class groups and bagged for your collection or home delivery. From past experience believe us, it's definitely the way to go. Coming into the shop in January is nothing short of a nightmare by any standard!

Back-to-school fever hits us pretty hard from December through to February although we have dedicated teams working for several months of the year to make sure the whole process runs as smoothly as possible. If you have any comments or queries with regard to BTS, feel free to drop us a line at bts@wooldridges.com.au.

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How to shop at www.wooldridges.com.au

Our website is divided into three categories:

1. General Customers - The area that most customers visit. This is for personal purchases that are paid for online via credit card and then posted to a nominated address.
2. Accounts - This area is designed for account users. You need your Account ID and password to gain access, but this opens up a whole new world of online invoices and the ability for you to order goods online and charge them to your school account for invoicing.
3. School Booklists - This is the area that gets bombarded at Back-to-School time. When you get your booklist at the end of the school year, this is the section that you go to place your booklist order online. You'll need to have your correct school code and year ready to access this area.

To add something to your shopping basket, browse or search our product catalogue online.
When an item interests you, click the 'Add' button to place the item in your basket. At this stage you can amend quantities if necessary and decide if you want to continue shopping or proceed to the checkout.

Your shopping basket can be found on at the top of the page.

You may remove an item from your order at any time if you wish, by clicking on the quantity and setting it to '0'. You can empty all items from your basket simply by clicking the 'Clear List' button.
When you are ready to checkout, simply select the method of delivery that is applicable and click 'Next".

General Information:

Freight

Freight Costs within Western Australia are $8.00 and $12.00 for all other states within Australia.
Your order will be sent via Receipted Delivery by Australia Post.

International freight is charged at minimum of AUD25.00.
Freight for International orders will be quoted prior to shipping.

Insurance

Goods sent within Australia will not be insured. Insurance is included for overseas freight on orders up to the value of AUD200.00.

Insurance for will international orders above the value of AUD200.00 will be quoted prior to shipping.

Prices

Prices quoted in our catalogue are net ex-warehouse Perth.

The prices are current at the time of publication, however they may be subject to change without notice.

Out Of Stock Items

Orders for items in this catalogue that are temporarily out of stock will be held on back order.
They will be despatched to you as soon as they become available, FREIGHT FREE.

Terms

School Accounts - are entitled to normal 30 day trading terms.

Payment Facilities

Cash / Visa / Mastercard / Bankcard / American Express / EFTPOS

Returns and Damage Claims

NON-ACCOUNT CUSTOMERS

• Return of goods at customer's costs unless otherwise arranged.
• Misbound or faulty goods will be fully refunded if goods are returned with proof of purchase.

All other returns are subject to the following conditions:

• Goods are returned with proof of purchase within 14 days of purchase
• They are in mint and saleable condition i.e. undamaged, and with no obvious signs of use.
• Refund will be issued in the manner in which payment was received i.e. Credit Card. EFTPOS, Cash
• Under certain circumstances a credit voucher may be issued in exchange for the return of goods without proof of purchase.
• There will be no return on Blackline Masters or CD-ROMS.
• There will be no refunds on firm sale as these items represent goods that are not a stock line and have been specifically ordered for you.
• Faulty calculators are subject to warranty conditions and with proof of purchase the calculator will be returned to the supplier for return or replacement. If possible a loan calculator will be issued.

ACCOUNT CUSTOMERS

• All goods being returned by schools to Wooldridges A&M are to be at the school's expense, unless otherwise arranged.
• Return of goods will only be accepted within 30 days of delivery to school.
• A Returns Authorisation number must be obtained prior to goods being returned. All returns other than damaged or misbound stock must be authorised by Wooldridges.
• Return of misbound or faulty goods will be fully refunded if returned with proof of purchase.
• There will be no return on Blackline Masters or CD-ROMS.
• There will be no refunds on firm sale as these items represent goods that are not a stock line and have been specifically ordered for you.

Goods on Approval

As a service to our customers we offer Australian schools the opportunity to review materials before purchasing under the following terms:

1. Approval period is for 15 days.
2. Materials on approval in excess of stated date will be invoiced and taken as a firm sale.
3. Multiple copies of the same title are not to be on approval.
4. Materials not listed in this site are on firm sale only, and as such are not available on approval (unless by special arrangement).
5. In requesting Goods on Approval please use this site to specify your requirements.
6. Return of goods at customer's costs unless otherwise arranged.
7. "Goods on Approval Request Form" to be signed by Administrative Staff and faxed through or brought into the shop.